Refund Policy – GAMCA Appointment Assistance Service
Last Updated: January 2025 | Independent GAMCA / Wafid Appointment Guidance Service
Refund Eligibility
We provide third-party **GAMCA/Wafid appointment guidance services**, which include documentation help, processing support and communication assistance. Since this is a service-based digital process, refunds apply only in specific situations explained below.
Eligibility Condition
If your booking request is submitted and we are unable to process or assist you within 24 hours, you may apply for a partial refund as per the terms below.
Refund Amount Breakdown
| Description | Amount |
|---|---|
| Total Service Fee Paid | PKR 4,000 |
| Processing & Administrative Charges | - PKR 1,000 |
| Refundable Amount | PKR 3,000 |
* PKR 1,000 covers platform costs, support staff time, processing, and administrative operations.
Refund Process Timeline
Contact Within 24 Hours
If your support request is not processed, contact us via WhatsApp at +92 307 1111999.
Verification Phase
We verify booking details, payment proof, and account confirmation within 1–2 business days.
Refund Processing
Approved refunds are processed within 3–5 business days to the same payment method.
Non-Refundable Situations
- ✗The service has already been provided (guidance, documentation, slip generation assistance).
- ✗Incorrect contact information was provided and we were unable to reach you.
- ✗Refund is requested after the support process has been completed.
Contact for Refund Support
If you think you qualify for a refund, contact us:
Important Notes
- • Our service provides booking support, not medical testing.
- • Refunds apply only when assistance cannot be delivered.
- • Always check spam/junk folders for emails.
- • Applicable worldwide for all customers.