Privacy Policy
Last Updated: January 2025 | GAMCA Appointment Helper - GAMCA Appointment Service
Our Commitment to Privacy
At GAMCA Appointment Helper, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our GAMCA medical appointment booking services.
Information We Collect
1. Personal Information
- • Full name (as per passport)
- • Date of birth
- • Nationality
- • Gender and marital status
- • Email address and phone number
2. Passport Information
- • Passport number
- • Passport issue and expiry dates
- • Passport issue place/country
3. Travel Information
- • Country traveling to (GCC destination)
- • Visa type and purpose of travel
- • Position/job title applied for
4. Payment Information
- • Payment method used (Bank Transfer, JazzCash, Easypaisa, etc.)
- • Payment screenshot/proof
- • Transaction reference numbers
How We Use Your Information
- ✓GAMCA Appointment Booking: Process your medical appointment with official GAMCA centers
- ✓Token Slip Generation: Generate and deliver your Wafid token and GAMCA slip via email/WhatsApp
- ✓Payment Processing: Verify and process your booking payment securely
- ✓Customer Support: Respond to your inquiries and provide booking assistance
- ✓Service Improvement: Analyze booking patterns to improve our service quality
- ✓Legal Compliance: Comply with GCC government regulations and GAMCA center requirements
Data Security & Protection
We implement industry-standard security measures to protect your personal information:
SSL/TLS Encryption
All data transmitted between your browser and our servers is encrypted using 256-bit SSL/TLS encryption.
Secure Database Storage
Your personal and passport information is stored in secure, encrypted databases with restricted access.
Limited Access
Only authorized personnel with legitimate business needs can access your information.
Regular Security Audits
We conduct regular security assessments to identify and address potential vulnerabilities.
Data Sharing & Third Parties
We share your information only when necessary to provide our services:
- ✓GAMCA Medical Centers: We share your booking details with GAMCA centers to secure your appointment slot.
- ✓Payment Processors: Payment gateway providers process your transactions securely (JazzCash, Easypaisa, Bank Transfers).
- ✓Communication Services: Email and WhatsApp services deliver your token slip and booking confirmations.
- ✓Government Authorities: We may share information if required by law or GCC government regulations.
We NEVER sell your personal information to third parties for marketing purposes.
Your Privacy Rights
You have the following rights regarding your personal data:
Access Your Data
Request a copy of the personal information we hold about you.
Correct Inaccurate Data
Request correction of any incorrect or incomplete information.
Delete Your Data
Request deletion of your data after your appointment is completed (subject to legal retention requirements).
Withdraw Consent
Withdraw consent for marketing communications (appointment booking data cannot be withdrawn as it's required for service delivery).
Data Retention
We retain your personal information for the following periods:
| Data Type | Retention Period |
|---|---|
| Booking & Appointment Data | 2 years from booking date |
| Payment Transaction Records | 5 years (legal requirement) |
| Communication Records | 1 year from last contact |
| Marketing Consent Data | Until consent is withdrawn |
Cookies & Tracking
Our website uses cookies to improve user experience and analyze website traffic. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. We use:
- • Essential cookies for website functionality
- • Analytics cookies to understand user behavior (Google Analytics)
- • Preference cookies to remember your settings
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you are a parent/guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting a notice on our website or sending an email to registered users.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us:
GAMCA Official - Privacy Team
WhatsApp: +92 307 1111999
Phone: +92 307 1111999
Available: 24/7 for privacy-related inquiries
Summary
At GAMCA Appointment Helper, your privacy and data security are our top priorities. We collect only the information necessary to provide our GAMCA appointment booking services, protect it with industry-standard security measures, and share it only when required for service delivery. You have full rights to access, correct, and delete your personal information. We are committed to transparency and compliance with international data protection regulations including GDPR standards.